At Cloth Worldwide we value our customers highly and we aim to provide the best service possible. Our store policies as stated below are set in place to ensure the swift and efficient operation of the business for both customers and owners. That way everybody is happy.
Prices and Payment
All prices situated throughout the store are in £ sterling, please note delivery charges are not included in the prices quoted. Cloth Worldwide uses Stripe for online credit and debit card transactions, which is one of the most popular online payment methods within the United Kingdom. The processing system uses Reliable advanced fraud protection to ensure both owner and customers are secure. If the payment card issuer declines authorisation of your payment to us, we will not be held responsible for the occurrence of any delay on non-delivery of your item.
Purchasing Items
All items situated on our website are subject to availability, please take that into account when making a purchase. To make your purchase simply click the "Add to Cart" button situated adjacent to each product image page. At the completion of your order and payment, an automatic e-mail confirming receipt of your order will be sent to you. Any data attained is kept in confidence in correlation with our privacy policy. If at any time we are unable to dispatch your order a full refund will be issued for the amount paid to us, additionally please note occasionally the product image shown online may vary in person as a result of manufacturing discrepancies.
Privacy Policy
The information we collect and process under this Privacy Policy means any information from which you can be identified and includes your name, address, postal code, email address, telephone number if applicable, date of birth if applicable, payment information and demographic information. We may disclose such information we attain and process for the following purposes in compliance by reasons permitted by law. All personal information that is collected i used purely for the following purpose stated below:
1) To fulfil your request with regards to products and keep you updated with your orders
2) To contact you when completely necessary
3) To enforce our 'customer care policy' and to protect the security of our website
4)To process product returns and exchanges
5)To comply with legal requirements in which Cloth Worldwide may be subject to (financial reporting requirements etc.)
Your personal information is stored by us for only as long as necessary to fulfil the specific purposes to the extent permitted by applicable laws. When we no longer have a business purpose for the information or you request the information is deleted it will be completely removed from our systems.